Meet Our Staff
Mike Pfeiffer, AAM
Owner and President: ASE Master Tech, Service Consultant, and Parts Specialist
Mike Pfeiffer, the owner of Certified Transmissions Complete Auto Care, grew up in Wisconsin. Mike and his cousins grew up with grease on their hands. Right out of high school, he went into hardware, and got his business sense working in retail. He was assistant manager, with 105 people underneath him, selling hardware. Working 65 hours a week, his uncle advised him to change careers, and asked him to work for him. So he quit (his wife was pregnant), and went to work for his uncle. He was mechanically inclined and had a solid business background.
Mike and his wife took a bus tour to the Grand Canyon, had an extra day, and went to Prescott. They fell in love with Prescott. He knew there was plenty of opportunity. That was 33 years ago. 33 years later, as of March 25, 2021, here he is making a living in Prescott! Mike had many certifications, so decided to name the business Certified Transmissions.
Paul
Service Manager: ASE Service Consultant, ASE Parts Specialist, Work Flow Supervisor
As Certified Transmissions Complete Auto Care’s Chief Service Consultant and work flow specialist, Paul is an ASE and Automotive Management Institute Certified Service Consultant. Paul started out in the automotive industry by working at his dad’s service station in the mid-1980s. He joined the Certified Transmissions, Inc. family in 2003. Paul also holds an ASE Parts Specialist Certification and keeps Certified’s operations running smoothly, despite a hectic, busy schedule.
Andy
Shop Foreman: ASE Master Tech, ASE Undercar Specialist, ASE Medium/Heavy Truck Specialist, ATRA Master Rebuilder
Andy joined Certified Transmissions Complete Auto Care in 2003 after his many years in the industry, including as a Ford Master Drivetrain Specialist and a UTI (Universal Tech Institute) Instructor. Andy's many professional certifications include ATRA Master Transmission Rebuilder, ASE Master Automobile Technician, ASE Undercar Specialist, and ASE Medium/Heavy Duty Truck Technician. Andy keeps the Certified shop production running at its most efficient and answers many technical questions from our neighbor automotive shops, especially concerning transmission issues, including late and vintage parts.
George, AAS
Transmission Rebuild Specialist: ASE Certified Transmission Specialist
For the past 10 years, George has been Certified semi-retired, Go-To transmission rebuilder. George holds an AAS Degree in Automotive Technology from Triton College, which program is certified through ASE (Automotive Service Excellence) via its NATEF (National Automotive Technician Education Foundation). George and Andy, our Shop Foreman, have worked together in the same shops or in close proximity to each other in the automotive and transmission industry for over 35 years. Even on a part-time basis, George gives a full-measure of full-service automatic and manual 2-wheel and 4-wheel transmission assembly, transfer case, and differential expertise. George is extremely knowledgeable with either vintage or the very latest transmissions and everything in between.
Ed
FORD Master Certified Technician
Micah
Certified Technician
Rick
Office Staff