Prescott Auto Repair

I brought my car in because I had trouble shifting into first gear. Now, it shifts just like it did when it was new. I really liked the way Paul took the time to explain what was wrong and how it was fixed -- even drew a picture of how things work. Thank you, Paul.

Excellent service! Will be a return customer.

Paul and his crew were excellent. Their customer service by far exceeds that of any other place I've taken a vehicle to. They kept in touch with me about the status of my vehicle and addressed another small issue they found early that could have cost me down the road. I would recommend these guys to anyone needing work on their car or truck.

This is the second vehicle I've had serviced at Certified. They scheduled an app't. for me to bring car in so I wouldn't be car-less while it waited in parking lot for an available mechanic. That shortened the time I had no wheels to use. The exam and diagnostics turned up some of the problems we expected, but also found another area that needed attention. Paul was friendly and informative, kept me up to date about length of time needed to receive parts, then labor time. When vehicle work was completed, Paul and Montey (sp?) made sure I had transportation. They picked me up from home to get the Pathfinder. I'd have to say that Certified is probably my new go-to mechanic shop. Sincerely, Nancy Jo Niven

These guys are very professional, treat you well, and are honest. What more can you ask for ? I took my truck in because I felt the transmission wasn't working quite right and they did a diagnosis and called me with the results. They advised me as to what they would do to fix the problems they found, I agreed to what they thought should be done, and they did it. Price was just what was estimated. Very satisfied with the results. Truck works great.

Always excellent, professional, great communication, love their diagnosis written out and their future recommendations for other repair needs. The staff in Prescott gives 110% - won't go anywhere else anymore! Sally Montana

Hi; Paul was on vacation but his replacement was doing a good job.

Great experience getting my oil changed. The entire staff is friendly and knowledgeable.

my lexus would not shift properly. mike and his mechanics diagnosed and fixed properly the first time, so I don't have to buy a new car. I highly recommend certified transmission for everybody to use. thanks mike and his crew. thanks Bob Pell

Now this is an honest outfit. They could've done more work, but didn't need to, so they didn't, saving me over $100! And this wasn't even transmission work! Please bring all your car care needs to Certified and you won't be disappointed!!